04/03/2002 Archived Entry: "Network Solutions (or problems)"
If you're changing information at Network Solutions make sure that you read EVERY SINGLE instruction document, click on all links from their primary instruction documents.
Here is the link to the document that explains how you change your info if your email address has changed. Nowhere in this document does it say that if you are an individual you also have to fax photo ID and proof of your address. But if you click on "Additional Instructions are available here" it tells you all of the information for different situations. But why would I click on that link? They never said anywhere else that sending ID was neccessary, so why would I assume that I needed additional instructions? Urg. This is supposed to be "help"? Thanks NetSol.